Standard Sales Agreement Terms

Last Updated: 2025-07-01

This Sales Agreement (“Agreement”) is entered into between:

Visi Support (“Seller,” “we,” “our,” or “us”)

Phone: +32 465 27 54 25

Email: [email protected]

Registered in: Belgium

and

Client (“Buyer,” “you,” or “your”).

Together referred to as the “Parties.”

1. Scope of Agreement

1.1 This Agreement applies to all sales of services and deliverables by Seller to Buyer.

1.2 Any additional services beyond the agreed scope will require a written amendment or new quotation.

2. Orders & Acceptance

2.1 Orders are confirmed once Buyer provides written approval of a proposal, quotation, or invoice.

2.2 Seller reserves the right to refuse any order at its discretion.

3. Pricing & Payment

3.1 Prices are as stated in the quotation or invoice and are exclusive of VAT unless otherwise specified.

3.2 A deposit (percentage agreed in writing) may be required before commencement of work.

3.3 The balance is payable upon delivery or according to the agreed payment schedule.

3.4 Payments must be made via bank transfer or approved methods stated on the invoice.

3.5 Late payments may incur statutory interest under Belgian law.

4. Delivery of Services

4.1 Seller will deliver services or products within the agreed timeframe, subject to Buyer’s timely cooperation.

4.2 Delays caused by Buyer (e.g., missing content, late approvals) may extend deadlines.

4.3 Delivery shall be deemed complete when services are made available to Buyer.

5. Ownership & Intellectual Property

5.1 Ownership of final deliverables transfers to Buyer upon full payment.

5.2 Seller retains all rights to pre-existing materials, tools, and know-how.

5.3 Seller reserves the right to showcase completed projects in its portfolio and marketing materials.

6. Warranties & Liability

6.1 Seller warrants that services will be provided with reasonable skill and care.

6.2 Seller does not guarantee uninterrupted operation of third-party software, hosting, or plugins.

6.3 Liability for damages is limited to the total amount paid under this Agreement.

6.4 Seller shall not be liable for indirect or consequential losses, including lost profits or data.

7. Confidentiality

7.1 Both Parties agree to treat all non-public information shared during the project as confidential.

8. Termination

8.1 Either Party may terminate this Agreement with written notice if the other Party materially breaches the Agreement.

8.2 Fees for work completed up to termination remain payable by Buyer.

8.3 Deposits are non-refundable unless otherwise agreed in writing.

9. Governing Law & Jurisdiction

9.1 This Agreement shall be governed by the laws of Belgium and applicable European Union legislation.

9.2 Any disputes shall be resolved by the competent courts of Belgium.

10. Entire Agreement

10.1 This Agreement constitutes the entire understanding between the Parties and supersedes all prior negotiations or communications.

📞 Contact Information

Visi Support

Phone: +32 465 27 54 25

Email: [email protected]

Location: Belgium.

📜 Terms and Conditions

Last Updated: 2025-07-01

These Terms and Conditions (“Terms”) govern the provision of website development and support services (“Services”) by Visi Support (“Company,” “we,” “our,” or “us”) to the client (“Client,” “you,” or “your”). By engaging our Services, you agree to these Terms.

1. Services

1.1 We provide website design, development, maintenance, and related support as outlined in the proposal, quotation, or service agreement.

1.2 Any additional services requested beyond the agreed scope will be subject to additional fees.

1.3 Timelines for delivery are estimates and may be adjusted due to revisions, third-party delays, or unforeseen technical issues.

2. Client Responsibilities

2.1 You agree to provide all necessary information, content, approvals, and access required for us to deliver the Services.

2.2 You warrant that any materials (e.g., images, logos, text) you provide do not infringe on any third-party rights.

2.3 Delays caused by late client feedback or missing information may extend the project timeline.

3. Fees & Payment

3.1 Fees are set out in the project proposal, quotation, or invoice.

3.2 A deposit may be required before work begins.

3.3 Remaining balances are due upon delivery or according to the agreed payment schedule.

3.4 Late payments may incur interest and/or suspension of Services.

4. Intellectual Property

4.1 Upon full payment, ownership of the final website design and deliverables will transfer to the Client, excluding third-party materials, plugins, or proprietary tools.

4.2 We retain the right to showcase completed projects in our portfolio and marketing materials.

5. Support & Maintenance

5.1 Ongoing support, updates, and maintenance are available under separate support agreements or on an hourly basis.

5.2 We are not responsible for issues caused by third-party providers, hosting companies, or unauthorized modifications.

6. Confidentiality

6.1 Both parties agree to keep confidential any non-public information shared during the course of the Services.

7. Limitation of Liability

7.1 We are not liable for indirect, incidental, or consequential damages, including but not limited to loss of data, business interruption, or lost profits.

7.2 Our total liability for any claim shall not exceed the total fees paid by the Client for the Services in question.

8. Termination

8.1 Either party may terminate the agreement with written notice if the other party breaches these Terms.

8.2 Fees for work completed up to termination are non-refundable and payable in full.

9. Governing Law

9.1 These Terms are governed by the laws of Belgium and applicable European Union legislation.

9.2 Any disputes shall be resolved in the courts of Belgium.

10. Amendments

10.1 We reserve the right to update these Terms at any time. Updates will be effective upon posting on our website or notifying you directly.

 📞Contact Information

Visi Support

Phone: +32 465 27 54 25

Email: [email protected]

🔐 Privacy Policy

Last Updated: [Date]

Visi Support (“Company,” “we,” “our,” or “us”) respects your privacy and complies with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your personal data.

1. Information We Collect

Personal Information: Name, email address, phone number, billing details, and information you provide when engaging our services.

Website Usage Data: IP address, browser type, operating system, and pages you visit on our website.

Project Information: Files, content, and materials you provide for the purpose of completing your project.

2. Legal Basis for Processing (GDPR)

We process personal data based on:

Your consent (Article 6(1)(a) GDPR).

Contractual necessity to perform our services (Article 6(1)(b) GDPR).

Compliance with legal obligations (Article 6(1)(c) GDPR).

Legitimate interests (Article 6(1)(f) GDPR).

3. How We Use Your Data

Provide, manage, and improve our services.

Communicate with you about projects, updates, and support.

Process payments and invoices.

Ensure website security and prevent fraudulent activity.

Comply with EU and Belgian legal obligations.

4. Data Sharing

We do not sell your data. We may share it with:

Service Providers: Hosting, payment processors, or IT support.

Legal Authorities: When required by Belgian or EU law.

Business Transfers: In case of merger, acquisition, or sale.

5. Data Retention

We keep your data only as long as necessary for service delivery, accounting, and compliance with Belgian and EU legal requirements.

6. Your Rights (GDPR)

As an EU resident, you have the right to:

Access your personal data.

Correct or update inaccurate information.

Request deletion (“right to be forgotten”).

Restrict or object to processing.

Data portability (receive a copy in machine-readable format).

Withdraw consent at any time.

Contact us at [email protected]

to exercise your rights.

7. Data Security

We use appropriate technical and organizational measures to protect your data. However, no system is completely secure.

8. Cookies & Tracking

Our website may use cookies for functionality, analytics, and user experience. You can manage cookie preferences in your browser.

9. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our site.

10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect children’s data.

11. Updates to This Policy

We may update this Privacy Policy. Updates will be posted on our website with a new “Last Updated” date.

📞 Contact Information

Visi Support

Phone: +32 465 27 54 25

Email: [email protected]

Location: Belgium

Visi Support's copyright safeguards all original creations in IT, graphics, illustrations, art, and concepts crafted by the company or its staff, providing them with the sole rights to reproduce, distribute, exhibit, and present these works. This copyright shield prohibits unauthorized use or modification of the works and generally extends for the author's life plus 70 years, subject to jurisdictional variations. To reinforce this safeguard, it is advisable to incorporate copyright notices and explore formal registration options.